Objectives:

• Understand the cabin crew profession, its origins and current practices
• Identify aircraft types and relevant cabin crew functions
• Manage passenger interactions in a variety of circumstances
• Recall emergency and safety procedures 

Topics:

• Introduction to the airline industry and aircraft
• Crew member coordination and communication
• Customer service and managing passenger interactions
• Safety and emergency procedures 

• Aspiring cabin crew members
• Customer Service Professionals
• ...

Secundary School

Classes are online.

donderdag 04 juli 2024 (00:00) ⇾ zondag 31 augustus 2025 (00:00)

Einde inschrijvingen: zaterdag 30 november 2024 (23:59)

Alumnus Thomas More: 410,00 EUR

Externe deelnemer: 430,00 EUR

Student: 390,00 EUR