About the seminar:

The Future is Hybrid – It’s Hybrid, Jim, but not as we know it.

Discover how the perfect fusion of online and offline, products and services, and human intelligence with AI is reshaping the world of tomorrow. In this keynote, Geert Martens, consultant and speaker in customer experience and digital transformation explores the cutting-edge trends driving the next generation of customer expectations. From virtual reality to AI-powered sales, see how top brands are blending the physical and digital to create unforgettable experiences.

The future is hybrid. And for you petrol heads: it’s hybrid, Jim, but not as we know it.

Get ready to see the future of customer experience—not just as a concept, but as a thrilling reality that’s already unfolding. See how the future of customer experience is becoming a reality, shaping how we live, work, and interact every day in this new hybrid world.

About the speaker:

Geert Martens - Customer Experience and Digital Transformation Expert

He is a seasoned management consultant with over 20 years of experience in customer experience, digital transformation, and mobility. Fluent in English, Dutch, and French, he delivers practical solutions that link customer experience to business value and is a sought-after keynote speaker and lecturer. Outside of work, Geert enjoys family time, traveling, and supporting his son Quinze, a football player for Club Brugge.

donderdag 05 december 2024
18:15 ⇾ 20:00

Einde inschrijvingen: dinsdag 31 december 2024 (23:59)

Alumnus Business School ('22-'23 of '23-'24): 30,00 EUR

Externe deelnemer: 45,00 EUR

Personeel Thomas More: 0,00 EUR

Student met een Business Seminars abonnement*: 0,00 EUR

Student Thomas More: 30,00 EUR

Student Business School with a Business Seminars subscription: €45 per semester

Student Thomas More: €30 per seminar

Alumnus Business School (graduated in 22-23 or 23-24): €30 per seminar

External participant: €45 per seminar