About this seminar: We use the concrete case of customer experience to point out the challenges of implementing a new business idea and, in the process, we like to give you some managerial wisdom that can help you boost your career. We will dive into the entire journey from idea to implementation of the customer experience strategy and together we look at what the challenges are and how they can be overcome. Fasten your seatbelt !
About the speaker: Dirk Vanderhoydonck is an experienced Leader with a demonstrated history of working in the human resources industry. Skilled in HR Consulting, Coaching, Customer experience, project- and change management and passionate to share knowledge and help people growing and become their best self.